Investigating a fatality in leisure industry

Background

Successful organisation employing 30 people in York.

Problem

  • Had an accident involving the unfortunate death of a customer falling down some stairs
  • Needed to respond immediately
  • Needed to investigate accident thoroughly for company and the authorities
  • Met HSE and helped represent the Hotel
  • Potential claims from customers and staff was a separate concern, needed documented evidence and safe systems in place

Outcome

  • Introduced a safety management system so that it was accurate and tailored to the business requirements
  • Company now fully aware of its legal obligations, able to step by step improve safety systems, continually improving and educating / developing workforce
  • Peace of mind for hotel managers

Email Alistair at alistair@cedargbltd.co.uk – he can provide guidance and outline our services

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